Website Policy

Introduction

Welcome to Nourish Now. By using our website, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully before using our site. If you do not agree to these terms, please do not use our website.

Use of Website

  • This website is provided for informational and purchasing purposes only.
  • You must be at least 18 years old or have parental consent to make a purchase.
  • Any misuse of this website, including unauthorised copying, distribution, or modification of content, is strictly prohibited.

Product Information

  • We take great care to ensure that product descriptions, images, and pricing are accurate. However, errors may occasionally occur, and we reserve the right to correct them.
  • As we specialise in food products, all items should be consumed before the stated expiry date.

Payments & Security

  • All payments must be made at checkout via the payment methods provided.
  • We use secure third-party payment gateways to process transactions, ensuring your financial details are protected.
  • We do not store payment details on our servers.

Shipping & Delivery

  • Orders are processed promptly and shipped using trusted couriers.
  • Estimated delivery times are provided at checkout, but delays may occasionally occur beyond our control.

Returns & Refunds

Please refer to our Returns Policy below for further details.

Privacy Policy

  • We collect and process customer data in line with GDPR regulations.
  • Your data will never be sold or shared with third parties, except for essential service providers (e.g., payment processors, delivery partners).

Returns Policy

At Nourish Now, we take great care to ensure our food products meet high-quality standards. Due to the perishable nature of our items, we can only accept returns if the goods are faulty.

Faulty or Damaged Products

If you receive an item that is damaged, defective, or does not meet our quality standards, please contact us with:

  • Your order number
  • A description of the issue
  • Photos of the faulty product

We will review your claim and, if approved, offer a replacement or refund.

Non-Returnable Items

  • We do not accept returns for change of mind or if a product does not meet individual taste preferences.
  • Returns are not accepted for any opened or partially consumed products unless there is a quality issue.

How to Contact Us

For return requests, please get in touch.